Our policy is valid for a period of 30 calendar days from the date of the purchase. We do not offer refunds; however, you can return the product for an exchange. If the period of 30 days has lapsed since the purchase, we can’t, unfortunately, offer you an exchange.

Exchange requirements

The following criteria must be met to qualify for an exchange:

• Product is defective
• The product must be in the original packaging
• The product must be unused

In order to ensure the above criteria have been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue an exchange. Perishable goods are entirely exempt from being returned.

Proof of purchase

We require a receipt, purchase order, or other proof of purchase to complete your exchange. Please note that we will not do an exchange without the aforementioned proof of purchase.

Sale and clearance items

Only regular priced items may be exchanged; unfortunately, sale or clearance items cannot be exchanged.

Shipping items

To return an order, you must contact us first.

Returns can be mailed to info.supplementfoundation@gmail.com. You will be responsible for paying for the shipping costs concerning the items that you wish to exchange. We will not refund the shipping costs.

You must ensure that the goods are correctly packaged so they will not be damaged while in transit. If the product is found damaged or used beyond what it takes to inspect it reasonably, we may reject an exchange.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may email info.supplementfoundation@gmail.com.

This document was last updated on 10/25/23.